Enquiries and Support

Contact Wattleriq and Submit Your Enquiry

Use the form below or the direct email address to reach the Wattleriq support team. Enquiries about the system, its content, and access requests are all handled through this channel.

Get in Touch

Contact Information

The Wattleriq support team is based in Sydney, Australia. Enquiries submitted through this page are reviewed and responded to by the team. There is no automated response system — each enquiry receives a considered reply.

Email [email protected]
Telephone +61 2 8014 3956
Address Suite 8, Level 22
1 Market Street
Sydney NSW 2000
Australia
Response Times

The support team aims to respond to all enquiries within a reasonable period. Response times are not guaranteed and will vary depending on the nature and volume of enquiries received. The team may request clarification before concluding its review of your message.

Submit an Enquiry

This form sends your message directly to the Wattleriq support team via email. Fields marked with * are required.

Replies will be sent to this address. Please ensure it is correct.

By submitting this form, you confirm that the details you have provided are accurate. Your message will be sent to [email protected].

What to Expect

How Enquiries Are Handled

Every enquiry submitted through this page is received by a member of the Wattleriq support team. The team does not use automated routing or response systems — your message is read and considered before any reply is sent.

If your enquiry is about a specific section of the information environment, it may be helpful to note the section name and describe what you were expecting to find. This helps the team provide a more useful response.

  1. Enquiry Received

    Your message arrives in the support team's inbox. It is logged and assigned for review.

  2. Initial Review

    A team member reads your enquiry and determines whether additional information is needed before a response can be prepared.

  3. Clarification if Required

    If the team needs more detail, they will send a follow-up message to your email address. Providing clarification helps ensure that the final response is relevant.

  4. Response Sent

    A considered reply is sent to the email address you provided. For access requests, the team will indicate whether access can be arranged and what the next steps are.

Explore the System Before Enquiring

Many questions about the Wattleriq environment are answered in the system overview and capabilities pages. Reviewing these first may save time.

System Overview Capabilities